Delivery information

Important Update: Due to ongoing warehouse renovations, our delivery times are temporarily extended. All orders placed now through July 8th 2024 experience delays of 5-10 days. We appreciate your patience and understanding during this period. For urgent inquiries, please contact our customer service.

Here you will find general information about our delivery times and methods. If you have any specific questions, please contact our customer service.

Tracking your order

After placing an order, you will receive an order confirmation via email. You will receive another email when your order has been shipped. The second email should include information of the chosen carrier and tracking details.

Delivery time

The delivery time for your order depends on several factors, including the shipping address, type of shipment, and requested delivery date. Generally, smaller parcels are delivered within 2-5 business days after placing the order. Larger shipments, such as pallets, typically take 3-7 business days to arrive.

Please note that actual delivery times may vary from these estimates.

If you need your order urgently, we recommend contacting our customer service team for a more precise delivery estimate and to explore the possibility of using our express delivery services.

Delivery costs

Your order’s delivery expenses are determined by the shipment size and the destination address. To ascertain the precise delivery charges, you can input your address during checkout. Alternatively, the table provided below serves as a convenient guide to estimate potential shipping costs.

Shipping Zone / Shipment Size A B C D E Canada
Small parcels $9.99 $9.99 $9.99 $9.99 $9.99 $49.00
Medium size parcels $49.00 $79.00 $99.00 $99.00 $99.00 $199.00
Large parcels $199.00 $199.00 $199.00 $199.00 $249.00 $750.00
Pallet shipments $249.00 $249.00 $349.00 $349.00 $399.00 $1,250.00

Waterless Toilet Shop Shipping Zones Map Location

  • Zone A: Nevada
  • Zone B: California, Oregon, Utah, Arizona, Idaho
  • Zone C: Washington, Montana, Wyoming, Colorado, New Mexico
  • Zone D: North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas
  • Zone E: Alabama, Alaska, Arkansas, Connecticut, Delaware, District Of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin
  • Canada: All regions within Canada

Note: Direct ordering to territories outside the defined zones, such as Hawaii, is not possible through standard procedures. However, you can always request a quote for transportation to these areas from info@waterlesstoiletshop.com.

Delivery methods

At Waterless Toilet Shop, we have multiple different carriers to choose from when delivering orders. Smaller parcel shipments are usually shipped via UPS or FedEx. Larger LTL shipments may be delivered via smaller freight companies.

 

Delivered from

All our customer orders are shipped from our warehouse in 2041 Pabco Road, Henderson, NV 89011, United States.

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